SSP World – Professional Sound and Lighting Systems Since 1999

How can we help?
Registiration

Membership requirement is sought for shopping, taking advantage of discounts, writing reviews and giving points. You can access the membership form by clicking here.

No, membership is a free service.

No way; sspworld.com stores the personal information of its customers in accordance with the Privacy Policy. It is impossible for third parties to access this information.

After logging into the system, you can access your membership information and change the information you want by clicking the My Account button on the right.

Products

When a new product is added to the product groups you are interested in, please register to our newsgroup with your email to be notified. Click here to Register.

No, we can only bring the products you see.

All of the products we offer for sale on our site are sealed boxes and new products. We do not have second hand sales.

Warranty and Returns

All products we sell are original and guaranteed for at least 1 year by the manufacturer or distributor unless otherwise stated.

Orders are checked for the last time before they are shipped and they are shipped completely. If you think your order is incomplete; Open the package next to the cargo officer and keep a record. Please contact the Customer Representative with your order number. Remember, when you receive the product by signing; You are deemed to have accepted that the cargo company fulfills its duty fully.

When receiving the products you ordered;
During the delivery of the shipment, if you see any part of the cargo package getting wet, crushed, or if you suspect that the shipment has been damaged in any way; You need to request a report for the necessary control during the delivery phase. The relevant report will be filled in with the cargo officer, and a signature must be signed prior to this process that the shipment has been received. Necessary evaluations will be made within the scope of the relevant report, and if any damage or loss during transportation is detected in the shipment, necessary actions will be taken within the framework of the cargo company’s compensation responsibility. In the event of receiving the cargo, requests that are not submitted to the authority or made afterwards will not be accepted.
If you have any concerns about the matter, please contact us.
We want you to know that we take care of packaging as much as possible to prevent possible damage during shipping.

You can return a product you have purchased within 14 days. The product to be returned must not be used, must not have lost its commercial qualifications, and its packaging and contents must be complete. The customer is obliged to return the product as it was received. In such a case, you can fill in the form while stating your return request and send your product and invoice to our company by cargo. After the necessary inspections are made and the return is confirmed by our units, the product fee will be refunded to your account or credit card within 1 week. Shipping charges incurred during these transactions will be deducted from the customer. sspworld; In cases where any opening, deterioration, breakage, destruction, tearing, use and other situations are detected in the product and its packaging, and if the product cannot be returned to the customer as it was delivered to the customer, the product will not be refunded and the price will not be refunded … Click for return details.

In case of malfunctions that may occur after the product reaches the customer, you can fill in the fault form and send the product to us.
Except for user errors, the shipping fee is paid by us for the return or replacement of the defective or defective products. You must send the cargo with Aras Kargo on a counterpayment basis!
When the technical service determines the fault caused by the production, the product will be replaced.

Delivery and Stock

Yes, you can try the products in our stores. Click to contact us.

SSPWorld.com is a company that provides 24/7 service and sells online. In order to offer the same options to all our customers, no changes can be made to the prices offered exclusively for SSPWorld.

The number of products or product variety in your order does not provide any discount on prices. Every product you see on our site is evaluated with a unit price.

No, second hand products are not sold on our site.

Immediately after the products you have ordered are packaged and delivered to the cargo branch, the actual transportation process begins and reaches you at the earliest 1 business day according to your address.

If there is no product stock, it is listed as “not available” on our site.

Yes, there is a possibility that the price of the product that is back in stock may change.

There is no specific period in the supply period of the products. Delivery times are affected by many dynamics at the supply stage such as international transactions, customs procedures, and transportation. Unless it is very precise, it is not preferred to give information about the duration of the supply.

Cargo companies we have contracted with;
Aras Kargo: https://www.araskargo.com.tr

Shipping costs are covered by our company for purchases of 150 TL and above with Aras Kargo.

In accordance with the special agreements we have made, your cargo is sent at a discount.
You will pay the cargo price of your orders to the courier at the time of delivery.

Products are shipped with their original shipping boxes. They are strengthened with foam and protective supports. It is stated to the cargo company that the products are “first degree broken” products. The cargo company carries the cargo as insured because the products are invoiced (commercial) and in their original packaging. The customer is never left in a victimized situation.

When receiving the products you ordered;
During the delivery of the shipment, if you see any part of the cargo package getting wet, crushed, or if you suspect that the shipment has been damaged in any way; You need to request a report for the necessary control during the delivery phase. The relevant report will be filled in with the cargo officer, and a signature must be signed prior to this process that the shipment has been received. Necessary evaluations will be made within the scope of the relevant report, and if any damage or loss during transportation is detected in the shipment, necessary actions will be taken within the framework of the cargo company’s compensation responsibility. In the event of receiving the cargo, requests that are not submitted to the authority or made afterwards will not be accepted.
If you have any concerns about the matter, please contact us.
We want you to know that we take care of packaging as much as possible to prevent possible damage during shipping.

Payment

You can make your payment with the following options;

  • Credit card
  • Bank transfer
  • 3D Secure
  • Cash on Delivery

You can see all installment payment options on the product detail page. You can see other payment options on the payment page.

No, you can pay with the following options other than credit card.

  • Bank Transfer
  • Cash on Delivery

You can pay with any bank’s Master or Visa card.

You can take advantage of installment advantages for your order payments on SSPWorld.com. You can see the installment details on the payment page.

Unfortunately, we do not have such a system.

You can make your payment with the following options;

  • Credit card
  • Bank transfer
  • 3D Secure
  • Cash on Delivery

Your credit card information is not kept in the database of the site when you make purchases on SSPWorld.com. Your credit card information is forwarded to the relevant bank units for provision. During this transmission, security is provided by SSL 128 bit encryption method, which is the highest encryption technique available.

SSPWorld can see that money is transferred from your card through account transactions from the system, but cannot access card information thanks to this encryption method.

Most of the products sold on SSPWorld.com are ordered from abroad. For this reason, prices are calculated based on exchange rates.
The reason for the minimum price changes every day is that SSPWorld updates prices every day according to exchange rates.
If there is a cancellation situation in your order that you have placed before, you must pay at the current prices because you have to order again.

Exchange rates are updated every morning on weekdays.
If there are no excessive fluctuations in exchange rates, the previous value will not be changed and will be valid until the next day.
Free market exchange rates are based on SSPWorld.com.

About Us

SSP is an International Audio and Lighting Brand, in an expansion with a presence in a growing variety of market segments such as Concert, Special Event, TV, Theatre, Late Night Venue and continues to raise its profile in the world wide industry.

Looking for Distributors

Are you a wholesaler in Professional Audio, Lighting equipment and would you like to sell and support our products in your region? Please contact us from here. We are currently looking for new distributors in some regions.

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